Direct lines to your balanced daily menu.

Whether you are adjusting your caloric requirements or checking our delivery radius in Semarang, our concierge team is available to assist with every technical detail of your meal kit service.

Voice Line

Call Us

+62 24 3471748

Available for immediate subscription pauses or urgent delivery redirections during operating hours.

Correspondence

Write to Us

[email protected]

For partnership inquiries, corporate wellness programs, and detailed dietary preference updates.

Response Window

Operating Hours

Mon-Fri: 08:00 - 20:00

Sat: 09:00 - 17:00

Closed on Sundays & Public Holidays

Start your order healthy meals journey.

Preparation Notice

To maintain the integrity of our healthy meal delivery service, we require 48 hours notice for new subscription activations. This ensures our kitchen can source fresh, organic ingredients specifically for your calorie-controlled set meals.

Location Verification

"We currently serve the greater Semarang area. If you are located on the outskirts, please provide your full sub-district (Kecamatan) in the message section for a delivery feasibility check."

Paket Seimbang Kitchen Facilities
Central Hub

Paket Seimbang HQ

Jl. Pemuda No. 99
Semarang 50125
Indonesia

Immediate Clarifications

Frequently noted by our patrons.

What is the delivery window?

To ensure each balanced daily menu is consumed at peak freshness, we deliver between 06:00 and 09:00 AM daily. We can arrange for drop-offs at office receptions or residential security desks.

Can I customize my portion sizes?

Yes. Our meal kit service is designed around precision. During your initial consultation, we record your biometric targets to calibrate the exact protein-to-carbohydrate ratio of your set meals.

Is your packaging recyclable?

Sustainability is central to our health philosophy. All containers are BPA-free, microwave-safe, and we operate a return-and-wash program for our premium glass-tier subscribers in Semarang.

Do you offer weekend delivery?

We currently provide delivery from Monday through Saturday. For balance, we encourage patrons to practice intuitive eating on Sundays, or we can provide "weekend prep" kits on Saturday afternoons.

Ready to recalibrate your daily intake?